Privacy Policy
This Privacy Policy explains how Wonnerbar and Wonnerbar Premium Products collect, use, store and protect personal information when visitors use Wonnerbar.com, contact the brand, request catalogues or submit business-related enquiries.
Wonnerbar.com is a global brand and catalogue website. It does not operate as an e-commerce platform and does not process online purchases through this website.
For the purposes of this Privacy Policy, “Wonnerbar”, “Wonnerbar Premium Products”, “we”, “us” or “our” may refer to the relevant operating company depending on the nature of the communication, market or business relationship.
Last updated: May 2026
Operating Companies and Contact Information
Wonnerbar and Wonnerbar Premium Products operate through the following company structure:
Acon EAS
RI6 Boquerón N. 729, Barrio,
Mariscal Estigarribia, P.O. Box: 1416
Asunción, Paraguay
Phone: +595 974 37 30 30
Wonnerbar SRL
Carretera Santiago Tamboril
km. 4, Pontezuela, Santiago,
República Dominicana
Phone: +1 805 250 17 17
For general privacy-related questions, you may contact us at:
For distribution enquiries:
For Concepts & Franchise enquiries:
Information We May Collect
We may collect limited personal information when you contact us, send an enquiry, request a catalogue or communicate with the brand.
This information may include your name, company name, country, email address, phone number, enquiry subject, message content, product categories of interest and any other information you choose to share with us.
Wonnerbar.com may also collect technical information such as IP address, browser type, device information, approximate location, pages visited, access time and cookie preferences, depending on the website settings and tools used.
How We Use Your Information
We may use the information collected through Wonnerbar.com to respond to enquiries, provide catalogue or product information, review business requests, evaluate distribution or franchise opportunities, communicate with potential partners and improve the website experience.
We may also use limited technical information to maintain website security, understand website performance, manage cookie preferences and improve the structure and usability of the website.
Wonnerbar does not sell personal information to third parties.
Legal Basis for Processing
Depending on your location and the nature of the communication, we may process personal information based on one or more of the following legal bases:
Consent, where you voluntarily submit information or accept optional cookies.
Legitimate interest, where we respond to enquiries, manage business communication, maintain website security or improve website functionality.
Contractual necessity, where communication relates to a potential or existing business relationship.
Legal obligation, where processing is required to comply with applicable laws or regulations.
Business, Distribution and Franchise Enquiries
If you send a business, distribution or franchise-related enquiry, the information you provide may be reviewed by the relevant Wonnerbar team, operating company or associated business representatives for evaluation and follow-up.
Distribution enquiries may be sent to distribution@wonnerbar.com.
Concepts & Franchise enquiries may be sent to franchise@wonnerbar.com.
General enquiries may be sent to hello@wonnerbar.com.
Information submitted for business evaluation may be retained for a reasonable period to manage communication, review market suitability and maintain business records.
Cookies and Analytics
Wonnerbar.com may use cookies and similar technologies to operate the website, remember preferences, understand website performance and improve user experience.
Some cookies may be necessary for the website to function. Optional cookies, such as analytics or marketing-related cookies, should be used only where permitted and according to the visitor’s consent preferences.
For more information, please review our Cookie Policy.
Sharing Information
We may share limited personal information with trusted service providers, website hosting providers, email service providers, analytics providers, professional advisers or business representatives where necessary for website operation, communication, enquiry review or legal compliance.
We do not sell personal information. Any third-party service provider that processes personal information on our behalf is expected to handle such information securely and only for the relevant purpose.
International Transfers
As Wonnerbar.com is a global brand website connected to companies and business activities in different countries, personal information may be processed or accessed from countries outside your own location, including Paraguay, the Dominican Republic or other countries where relevant service providers or business representatives are located.
Where required by applicable law, appropriate safeguards should be used for international data transfers.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
General enquiries may be kept for communication follow-up. Business, distribution or franchise-related information may be retained for a longer period where necessary for business evaluation, market review, relationship management or legal record-keeping.
Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no website, email system or internet transmission can be guaranteed to be completely secure. Visitors should avoid sending highly sensitive information through unsecured communication channels.
Your Rights
Depending on your country or region, you may have rights regarding your personal information. These may include the right to access, correct, delete, restrict or object to the processing of your personal information, and the right to withdraw consent where processing is based on consent.
To exercise your rights, you may contact us at:
We may need to verify your identity before responding to certain requests.
Third-Party Links
Wonnerbar.com may contain links to third-party websites, including Acon Tobacco or external business resources. We are not responsible for the privacy practices, content or security of third-party websites.
Visitors should review the privacy policies of any third-party website they visit.
Children and Minors
Wonnerbar.com is intended for adult audiences only. The website contains information about cigars, tobacco products and related product categories that may be legally restricted in many countries.
We do not knowingly collect personal information from minors. If you are under the legal age required to access tobacco-related content in your country or region, you should not use this website or submit personal information through it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website functions, legal requirements, business practices or company information.
The updated version will be published on this page with the latest revision date.
Contact
For privacy-related questions or requests, please contact:
For distribution enquiries:
For Concepts & Franchise enquiries:
You may also contact the relevant operating company using the details provided in this Privacy Policy.
Privacy and Responsible Communication
Wonnerbar respects the privacy of its visitors, business contacts and partners. Personal information shared through Wonnerbar.com is handled with care, limited to relevant purposes and managed in line with responsible business communication.